FAQ
PBX & IP Telephone System – Frequently Asked Questions
If you are not sure which PBX brand or model fits your office, these FAQs will help. You can also send us a photo of your current system on WhatsApp.
Which PBX brands do you support in Dubai?
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We work with leading PBX and IP PBX brands such as Grandstream UCM, Yeastar, Panasonic NS series, Avaya IP Office,
NEC SL2100, Dinstar and Zycoo, as well as other SIP-based systems available in the UAE market.
Can you integrate my PBX with SIP trunks and remote extensions?
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Yes. We configure SIP trunks from local UAE providers or international carriers and set up secure remote extensions
using mobile apps and VPN, so your staff can receive office calls from anywhere.
Do you provide annual PBX maintenance contracts (AMC)?
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We offer flexible annual maintenance contracts for PBX and IP PBX systems, including preventive checkups, on-site support,
backup configuration and priority response for offices, warehouses and call centres.
Can you upgrade my old analog PABX to an IP PBX without changing all phones?
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In many cases we can keep your existing analog phones using gateway cards or FXS gateways while introducing IP PBX
features such as voicemail-to-email, IVR menus, call recording and softphone apps.