This page is focused on SIP trunk configuration: inbound DID mapping, outbound routes, caller ID, dial plan rules, business hours routing and trunk failover. We fix “No Inbound Calls”, “No Outbound Calls”, “Wrong Caller ID” and “DID not reaching extension”. Service across Dubai, Abu Dhabi, Sharjah, Ajman, RAK, Fujairah, UAQ and Al Ain.
Many companies buy SIP trunks but inbound/outbound routing is not properly configured. We design clear call flow: DID → IVR/Queue/Extension, correct outbound dial plan, correct caller ID, and stable registration.
Map each DID to the correct IVR, queue, ring group or extension. Fix “DID not ringing” problems.
Create dial plan rules (local/mobile/international), restrictions, prefixes and department calling control.
Set correct caller ID per trunk/route, resolve “Anonymous”, wrong number, or blocked CLI issues.
Time conditions: office hours, after-hours voicemail, holiday routing and weekend call flow.
Add backup trunk or GSM gateway failover so calls keep working if the main provider fails.
Secure trunks: IP restrictions, password policies, safe firewall rules and fraud call prevention.
We confirm provider details, configure trunk parameters, test inbound/outbound, then lock down security and document routing.
We collect SIP server, auth user/pass, DID list, codec rules and provider requirements.
Trunk registration, NAT/RTP settings, keep-alive, and safe transport settings.
Inbound DID mapping, outbound routes, caller ID rules, time routing and restrictions.
Test inbound/outbound, transfers, queue/IVR routing, then document settings and provide support options.
Dubai / Abu Dhabi / all UAE support. Trunk registration, DID routing, caller ID and dial plan configuration.
Call Now: 050 498 8909